Prepare for the Adobe Campaign Classic Business Practitioner - Certified Expert exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
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A business practitioner is creating a workflow with a querying population of 100 records. At the end of the workflow, the email delivery has a success status of 98. When the business practitioner checks the delivery logs, there are 110 successfully delivered emails.
What is a reason for 110 successfully delivered emails?
One reason for 110 successfully delivered emails when the querying population is 100 records is thatthe delivery logs are counting the email deliveries plus the seed addresses. Seed addresses are additional email addresses that you can add to your delivery target for testing purposes. They are not part of your querying population but they are included in your delivery logs.
What happens when there are multiple reviewers assigned to a delivery approval job?
In a multi-reviewer approval process within Adobe Campaign, the approval job is typically not considered complete until all assigned reviewers have responded. This ensures that the delivery receives adequate scrutiny and that all feedback is taken into account before proceeding. It is a consensus-driven approach to ensure that multiple stakeholders agree on the content and structure of the campaign delivery before it is finalized. Reference: The multi-reviewer approval process is part of the campaign management workflow in Adobe Campaign, designed to facilitate collaborative review and approval of campaign content.
The code "delivery.operation_id = instance.vars.operation_id" is inside the delivery script tab. What action is being performed by the code?
The script 'delivery.operation_id = instance.vars.operation_id' is assigning the value of the campaign operation ID (stored in instance variables) to the delivery's operation ID. This is a method of linking a delivery to its parent campaign operation within Adobe Campaign. The operation ID is a unique identifier for a campaign operation, and this linkage ensures that the delivery's performance can be reported and analyzed in the context of the campaign it belongs to. Reference: This understanding of campaign and delivery linkage comes from common scripting and data structure practices in Adobe Campaign Classic, where such scripts are used to ensure proper association between campaign elements.
An Adobe Campaign business practitioner is getting the following error in a workflow built by someone whose access for campaign instance has been revoked.
Error from workflow:(Campaign jobs(operationMgt))
BAS-010003 Unable to complete operation in current status.
WKF-560044 Error while sending notification with delivery template 'notify supervisor'
Please refer to the delivery log ID 00000 for more information (object associated with the
workflow task).
After analyzing the error, the practitioner understands that the xml of the workflow below needs to be updated:
process forecasted="0" login="xxxxx@xxxx.com" priority="0M processState="20" startState="07
What change is needed to remove the error?
To remove the error in your workflow, you need to replace the login property with an active operator's user ID and email address. The user ID and email address are separated by a colon (:) in the XML code. For example: login=''1234:john.doe@example.com''.
The error message suggests that there is an issue with the workflow's ability to send notifications using the 'notify supervisor' template. This is often linked to the operator's login credentials tied to the workflow, which might now be invalid due to the access revocation. The XML snippet indicates the login information that needs to be updated. Replacing the 'login' attribute with the user ID and email of an active operator (one who has the appropriate permissions and whose access to the campaign instance has not been revoked) should correct the error. The login usually requires both user ID and associated email to correctly identify and authenticate the user within the system. Reference: This resolution approach is informed by typical administrative and operational troubleshooting in campaign management systems, where user access and permissions are critical for executing workflows.
A business practitioner needs to perform an A/B test, sending test variant A to 10% and test variant B to 10%, after a period of 2 hours. The campaign workflow should automatically assess the higher-performing delivery based on the best open and clickthrough ratio and deploy the winning variant to the remaining 80% of the target recipient population.
What is the most appropriate delivery indicator to use to ensure the winning delivery is selected?
For an A/B test focusing on both open and click-through ratios, the most comprehensive indicator to determine the winning variant is the recipient click ratio. This indicator takes into account not just the number of clicks but also how those clicks are spread across the number of recipients, giving a more accurate measure of engagement. The open ratio would only provide data on how many recipients opened the email, but not on how they interacted with it, making the click ratio a better measure of actual engagement and interest in the content of the email, which is essential for determining the most effective delivery. Reference: The answer is informed by general marketing practices in A/B testing and the use of performance indicators to determine the success of email campaigns.
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