Most Recent Avaya 3314 Exam Dumps

Prepare for the Avaya Aura Experience Portal with POM Implementation and Maintenance exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Avaya 3314 exam and achieve success.

The questions for 3314 were last updated on Sep 5, 2026.

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Question No. 1

You ate installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP), in a multiple Experience Portal Manager (EPM) configuration.

On which server must the POM EPMS (POM EPM) plug-in be installed?

AA Media Processing Platform (MPP) server

BThe remote application server

CAn auxiliary EPM server

DThe primary EPM server

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Correct Answer: D

Question No. 2

On the Avaya Aura Experience Portal (AAEP) system that will perform voice campaigns, which three prerequisites are required on the AAEP before installing Avaya Proactive Outreach Manager (POM) software? (Choose three.)

AInstall an email server

BEnsure the correct number of telephony and POM licenses

CEnsure VoIP ports (H.323 or SIP) are in service

DInstall an SMS gateway

EConfigure on the external database

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Correct Answer: B, C, D

Question No. 3

Which EPM web page is used to specify the report data to be collected from an MPP and for how long the data will be stored?

AReport DB Settings

BReport Data Configuration

CMPP Servers

DEPM Servers

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Correct Answer: C

Question No. 4

Which statement describes Agent blending?

AAgent blending is the process of acquiring agents when an outbound service level is at risk.

BAgent blending is the process of releasing agents from otbound jobs, if they are not needed for a campaign to which they have been assigned.

CAgent blending is the process of acquiring an agent for a job in a campaign.

DAgent blending is the process of monitoring an inbound skill, and moving agents to and from inbound/outbound to optimize inbound activities, while servicing outbound when possible.

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Correct Answer: D

Question No. 5

Which Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state?

AWeb Service

BSession Manager

CCCXML Browser

DSystem Manager

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Correct Answer: D

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