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Once the Incoming email is downloaded by the email snap-In, which component does Omnlchannel Controller then contact to model the email work Item?
Refer to the exhibit.

A customer has Data Center 1 (DC1) and they would like to implement Data a Center 2 (|)(?) as the DR solution.
While deploying the Avaya Oceana DR solution, which two configuration Items are.applicable to the DR site? (Choose two.)
In the SMSvendorSnap Attribute configuration, what should be the Messaging snap-in IP/FQDN to be configured?
What is the maximum number of concurrent active Voice Agents supported by an Avaya Oceana solution?
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