Most Recent Avaya 7497X Exam Dumps

Prepare for the Avaya Oceana® Solution Support exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Avaya 7497X exam and achieve success.

The questions for 7497X were last updated on Jul 19, 2026.

Viewing page 1 out of 13 pages.
Viewing questions 1-5 out of 67 questions

Get All 67 Questions & Answers

Question No. 1

A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC).

Which log will show more relevant logs for UAC?

A/var/log/Avaya/dcm/pu/UnlfiedAgentController/ua-bpm-pu.log

B/var/log/Avaya/services/UCAStoreService/UCAStoteServlce.log

C/var/log/Avaya/dcm/pu/CSCService/CSCService.log

D/var/log/Avaya/servlces/ContactCentefService/ContactCenterService.log

Show Answer

Correct Answer: B

Question No. 2

During the Avaya Oceana Email Channel processing, which component sends Information to Context Store and UCM?

AORC

BEmail Manager

COmni channel Database

DAgent Controller

Show Answer

Correct Answer: D

Question No. 3

A customer is unable to login to the Agent Workspaces with Multimedia Channels. Given these log messages:

2018-04-23 07:01:11, 358 [pool-128-thread-1] config.OcpOceanaMonitorWASProduction INFO -- [M:setOceanaHeartbeatMessage][T:null]. OceanaHeartbeatMessage.MessageText: [GigaSpaces connection OK. Database connection is Broken. ORC Rest service is reachable (http 200). AgentControllerService Alive, Cluster Status ACTIVE] Status: [ERROR]

2018-04-24 07:02:09,853 [pool-128-thread-1] serviceability.AgentControllerStatusTask ERROR -- [M:agentControllerStatusRunnable][T:null].error in DB Connection com.avaya.ocp.db.util.PersistenceException: java.sql.SQLException: [Cache JDBC] Communication link failure: Connection refused at com.avaya.ocp.db.util.DbConnFactoryDbcpPool.getDbConnection (DbConnFactoryDbcpPool.java:166)

What is causing these log messages?

AMultimedia Cache database not reachable.

BThe LDAP database Is not reachable.

CThe EDM database Is not reachable.

DThe ORC Rest service Is not working.

Show Answer

Correct Answer: A

Question No. 4

Which VDN is required in Communication Manager for initiating an adjunct route to transfer calls coming from Avaya Experience Portal to Avaya Oceana?

ATransfer VDN

BRouting VDN

CIngress VDN

DRONA VDN

Show Answer

Correct Answer: C

Question No. 5

Which statement about Avaya Oceana CSC and ACS integration is true?

ACSC communicates with Communication Manager through the DLG Interface in the AES.

BCSC is implemented as a DMCC application to manage the messaging between Communication Manager Events and Avaya Oceana through AES.

CCSC is implemented as a TSAPI application to manage the messaging between Communication Manager Events and Avaya Oceana through AES.

DCSC uses AES to control and monitor Session Manager voice calls and resources.

Show Answer

Correct Answer: C

Unlock All Questions for Avaya 7497X Exam

Full Exam Access, Actual Exam Questions, Validated Answers, Anytime Anywhere, No Download Limits, No Practice Limits

Get All 67 Questions & Answers