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Prepare for the CIPS Ethical Procurement and Supply exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the CIPS L3M2 exam and achieve success.
The questions for L3M2 were last updated on Apr 22, 2026.
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Which one of the following is least likely to be an effective measure of internal customer service?
Supply Management annual awards are external, and while they may be impressive, they are not to be relied upon as a measure of internal customer service.
The other answers offered however, can be effective in this regard.
'A high degree of skill or expertise'
This is a definition of 'proficiency'.
A common term to describe an approach to settling contractual disagreements:
Alternative dispute resolution (ADR)
The other terms shown are irrelevant / fictional.
Where performance of the contract may be impossible because of external unforeseen factors, this may be called:
A force majeure clause in a contract may give rights to either party to suspend its obligations in the event of something untoward happening which is outside the control of the parties.
Examples might volcanic dust clouds, tidal waves or a pandemic. Often lesser events trigger (or are used to try to trigger) the use of such a clause.
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