Prepare for the Genesys Cloud Certified Professional - Contact Center Admin exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Genesys GCP-GC-ADM exam and achieve success.
Which of the following components can be added to scripts? (Choose all that applies.)
Which of the following options are used when scheduling a report? (Choose three.)
Select the categories of ACD skills which can be added to a user or interaction. (Choose two.)
Select the types of scheduling available in Genesys Cloud. (Choose two.)
Put the steps below in the correct order to successfully complete the Calibration process:
1. Evaluate the interactions
2. Discuss the calibration results
3. Record interactions based on Policies
4. Take action on calibration results
5. Select and assign interactions for calibration
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