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A large retailer sells home theater packages together with an optional, billable, installation service. To date, the installation service has only been available to customers who purchase the home theater package from the large retailer. To be competitive, and to tap into an additional source of revenue, the retailer would now like to sell the installation service as a stand-alone service, eliminating the need for a customer to first purchase the home theater package from them. An implementation professional must configure the IBM Sterling Order Management system to allow the retailer's CSRs to sell the home theater installation service as a stand-alone service.
Which course of action is the MOST appropriate?
In IBM Sterling Order Management (OMS), an implementation professional needs to define the menu options that a specific user will see. How should this requirement be configured?
An enterprise wants to make sure that its biggest customer gets their orders shipped out first in order to ensure that customer's satisfaction. How can this be best accomplished?
Which three types of catalogs are configurable in IBM Sterling Order Management?
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