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A company with a big information technology (IT) department has hired a lead business analyst (BA) to enhance its business analysis practices. The lead BA discovers that sponsors are not satisfied with project outcomes. Developers complain about incomplete, ambiguous, and changing requirements. All stakeholders, including project managers, are blaming long cycles of analysis for the delays. The business analysts, in turn, feel overwhelmed with the number of projects and frustrated by the lack of collaboration from reviewers of their deliverables. All of the evidence is anecdotal and none of the groups could strongly substantiate their opinions.
The lead BA wants the BAs to report anticipated and actual completion dates for their deliverables, as well as the time spent on planned and unplanned activities. What is the lead BA trying to do by analyzing the results of such measurements?
The lead BA is trying to improve the business analysis practices by finding out the root causes of the problems and inefficiencies in the current state. By measuring the time spent on planned and unplanned activities, the lead BA can identify the typical missing or wasteful activities that are affecting the quality and timeliness of the deliverables. For example, the lead BA may discover that the BAs are spending too much time on rework, clarifications, or scope changes due to poor elicitation, validation, or prioritization techniques. The lead BA can then propose solutions to address these issues and enhance the business analysis performance and value.Reference:
Which of the following is a flowchart that shows all the processes and the interfaces that interact with the project processes?
A process configuration is a type of flowchart that shows all the processes and the interfaces that interact with the project processes. A process configuration provides a visual overview of the project scope, boundaries, inputs, outputs, and dependencies. It helps the business analyst to understand the project context, identify the stakeholders, and define the requirements. A process configuration is different from a Pareto chart, which is a type of chart that shows the frequency and impact of problems or issues in a process. A Pareto chart helps the business analyst to prioritize the problems or issues and focus on the most significant ones. A process configuration is also different from a control chart, which is a type of chart that shows the variation and performance of a process over time. A control chart helps the business analyst to monitor and control the process quality and identify the causes of variation. A process configuration is not a quality baseline, which is a document that defines the quality standards and criteria for the project or the solution. A quality baseline helps the business analyst to measure and evaluate the quality of the requirements and the solution. A process configuration is not a RACI chart, which is a type of matrix that shows the roles and responsibilities of the stakeholders in a project or a process. A RACI chart helps the business analyst to clarify the expectations and accountabilities of the stakeholders and improve the communication and collaboration among them.Reference:
[CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition], Chapter 6: Enterprise Analysis, page 217-218.
Business Analysis: Key Definitions & Strategy Analysis, paragraph 3
Business Analysis: Process Modeling, paragraph 1
Process Configuration - an overview | ScienceDirect Topics, paragraph 1
Process Configuration - Project Management Knowledge, paragraph 1
Enterprise analysis provides many things for an organization.
All of the following are tasks included in enterprise analysis except for which one?
Which of the following is derived from a schedule model to meet the project execution plan and achieve management approval for use as a baseline?
Which of the following processes measures the maturity level of the security program?
Risk analysis is the process of defining and analyzing the dangers to individuals, businesses, and government agencies posed by potential natural and human-caused adverse events. Risk analysis involves identifying the sources and consequences of risk, estimating the likelihood and severity of risk events, and evaluating the effectiveness and feasibility of risk mitigation strategies. Risk analysis can be applied to various domains, such as IT, finance, security, health, environment, etc. Risk analysis can help to make informed decisions, optimize resource allocation, and enhance performance and resilience. One of the aspects of risk analysis is to measure the maturity level of the security program, which is the degree of development and capability of the security processes and controls that protect the organization from threats and vulnerabilities. A security maturity model is a framework that defines the stages or levels of security maturity and provides a roadmap for improvement. A security maturity model can help to identify the strengths and weaknesses of the security program, prioritize the actions and resources, and benchmark the progress and impact of the security program.Reference:
Security Maturity Models: Levels, Assessment, and Benefits, paragraph 1
Maturity Model | SANS Security Awareness, paragraph 1
CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, page 47
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