Most Recent Microsoft MB-220 Exam Dumps

Prepare for the Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Microsoft MB-220 exam and achieve success.

The questions for MB-220 were last updated on Jul 19, 2026.

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Question No. 1

You are a marketing professional who is marketing to an engineering segment.

You need to create a new field for a marketing form. The new field needs to be a number that can support a level of precision up to 7 decimal places.

Which field type should you use?

ASingle Line on the Text

BFloating Point Number

CWhole Number

DDecimal Number

Show Answer

Correct Answer: D

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/types-of-fields

Question No. 2

You are a marketing professional for AdventureWorks Cycles. You want to create a new subscription form with a new subscription list.

You have created the new subscription list, but must be able to see the subscription list selection in the designer toolbox.

When creating the new form, which form type must you select to meet the condition?

ALanding Page

BEvent Form

CForward to a Friend

DSubscription Center

Show Answer

Correct Answer: D

https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-subscription-center

Question No. 3

You are a marketing professional.

You have created a marketing form and want content items to automatically fill in for the customer.

What is a valid form for prefill?

APre-fill Form

BSurvey Form

CJourney Form

DSubscription Center Form

Show Answer

Correct Answer: D

https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/form-prefill

Question No. 4

You are a marketing professional for Contoso, Ltd.

You want to create a marketing page that will utilize standardized content that can be used across emails, pages and forms. You elect to use the content block for this.

Which two elements are available to you when creating a content block? (Choose two.) Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Aimage element

Bdivider element

Ctext element

Dform element

Show Answer

Correct Answer: A, C

https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/content-blocks

Question No. 5

Your marketing team sends a dairy newsletter to email subscribers.

Your manager wants to see a visual heat map report displaying the area of the email body that receives the most clicks.

What should you do in the marketing email Insights tab?

ASelect the Links category and take a screen capture of the heat map for your report

BSelect the Delivery category and download the heat map PDF file.

CGather the data from the Insights tab. then create a heat map image of the email highlighting the most-clicked regions.

DSelect the Interactions category and export to Microsoft Excel.

Show Answer

Correct Answer: B

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