Most Recent Microsoft MB-220 Exam Dumps

Prepare for the Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Microsoft MB-220 exam and achieve success.

The questions for MB-220 were last updated on Jun 7, 2026.

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Question No. 1

You are a marketer for Contoso Ltd. You are responsible for creating social media posts to debut a new webinar you are promoting. You just discovered that your post sent this morning has a typo.

You need to correct this right away.

What should you do to fix your post?

AReactivate the post, edit, and then select Schedule. Select the time of the original post to overwrite it.

BReactivate the post, edit, and then select Post Now to immediately update the post.

CEdit the Post. The post will automatically update in the social media platform.

DDelete the post and recreate it. Posts are read only once posted.

Show Answer

Correct Answer: D

https://docs.microsoft.com/en-us/dynamics365/marketing/social-posting

Question No. 2

You are a marketing professional who is marketing to an engineering segment.

You need to create a new field for a marketing form. The new field needs to be a number that can support a level of precision up to 7 decimal places.

Which field type should you use?

ASingle Line on the Text

BFloating Point Number

CWhole Number

DDecimal Number

Show Answer

Correct Answer: D

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/types-of-fields

Question No. 3

In preparing for the Buenos Aires event you need to resolve the issue the content design team had during the Amsterdam event.

What should you do?

ADisable the full-page-edit mode in the email settings.

BAdd the HTML line <meta type*'xm/designer/setting'' name='type'' value^'marketing-designer-content-editor-document''> to the <head> section of the imported emails.

CEnable the drag-and-drop feature for imported emails to YES in the email settings.

DEnsure that the creative agency add <dlv data-container='true''> ... </dlv> to the container blocks in the HTML.

Show Answer

Correct Answer: D

Question No. 4

You are a functional consultant in the midst of configuring Dynamics 365 Marketing for an event.

Your manager gives you a list of sponsors and their items. You need to record the information in the system.

What should you do?

ACreate the sponsors in Accounts, and add their items in Equipment. Then, add the relationship into the event.

BCreate the sponsors in Events Sponsorships. In Sponsorship Type, select Equipment and add their items as the details.

CCreate the sponsors in Accounts, and add their items in Products. Then, add the relationship into the event.

DCreate the sponsors in Events Sponsorships, and add their items in Sponsorships Articles.

Show Answer

Correct Answer: B

https://docs.microsoft.com/en-us/dynamics365/marketing/manage-event-sponsorships

Question No. 5

You need to create a customer journey for the promotion of the upcoming webinar on Azure Services.

You are looking through the gallery of existing customer journey templates to select appropriate one.

Which four pieces of information will help you decide on the right template? Each answer presents a part of the solution.

ADescription

BPurpose

CName

DRecurrence

ELanguage

FOwner

GTarget

Show Answer

Correct Answer: A, B, C, E

https://docs.microsoft.com/en-us/dynamics365/marketing/journey-templates

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