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Prepare for the Microsoft Dynamics 365 Field Service Functional Consultant exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Microsoft MB-240 exam and achieve success.
The questions for MB-240 were last updated on May 3, 2025.
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You are a Dynamics 365 Field Service technician at a customer site. Three additional existing customer assets need to be added to the work order. You need to add these customer assets to the work order. What should you do?
You are managing your organization's assets.
You need to give your organization's technicians better visibility on their locations in order to reduce travel time and time spent searching for the asset when the technicians arrive on site.
How should you structure the system to manage this request?
A customer wants to book a servicing appointment from the Field Service self-scheduling portal.
The customer needs to be able to schedule an appointment with an available technician with the right skillset for the job.
Which two options can be used? Each correct answer presents a complete solution,
NOTE: Each correct selection is worth one point
You implemented Microsoft Dynamics 365 Field Service for an electronics company.
The technician reports that they are unable to view the customer asset hierarchy and the functional location at the customer s location.
* While setting up the Dynamics 365 Field Service mobile app, you assigned the Field Service Resource security role to a technician.
* While working at the customer site, there were some internet connectivity issues and so the technician had to work offline.
Why was the technician unable to view customer asset hierarchy and functional location?
You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets.
You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices.
You need to find the issue and resolve it.
Which action should you choose?
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