Most Recent Microsoft MB-260 Exam Dumps

Prepare for the Microsoft Dynamics 365 Customer Insights (Data) Specialist exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Microsoft MB-260 exam and achieve success.

The questions for MB-260 were last updated on Apr 18, 2026.

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Question No. 1

Your manager asked you to evaluate the use of suggested segments for marketing campaigns.

You need to tell your manager what kinds of segments can be suggested based on the current Dynamics 365 Customer Insights configuration.

Which two types of segments can be suggested? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

ACustomers who have generated the most revenue from ticket sales

BCustomers who have the lowest average customer satisfaction scores.

CCustomers who have made the most recent purchases.

DCustomers who have the highest total spend per customer.

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Correct Answer: A, D

Question No. 2

Your organizations IT team created the customer profile records by unifying the Account, Contact, and Web Account tables. After unification was completed, the team noticed that three relationships were created automatically.

1. CustomerToContact

2. CustomerToAccount

3. CustomerToWebAccount

You need to advise the team about how they can configure and update these three relationships.

What should you recommend?

AYou cannot edit any of the three relationships, as they are non-editable system relationships.

BRelationships created via the unification process can be edited by those with contributor-level access.

CRelationships created via the unification process can only be edited by those with administrator-level access.

DYou can edit each of the three relationships by navigating to the Relationship tab and selecting Edit

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Correct Answer: D

Question No. 3

You need to export all the data in Dynamics 365 Customer Insights - Data to Microsoft Azure Blob Storage. This includes metadata and schemas.

What should you do?

AQuery the REST API with custom code.

BConfigure a segment export.

CAttach a Microsoft Dataverse environment.

DConfigure a data-out export.

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Correct Answer: D

Question No. 4

You created a Microsoft Dynamics 365 Customer Insights environment for testing by copying the configuration of the production environment.

You need to make sure the new environment is operational and satisfies all relevant requirements.

Which three steps should you perform after creating the new environment? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

AEnter credentials for the data source that contains sales CRM contacts.

BRemove export destinations and disable scheduled refreshes.

CRecreate the data source that contains EcommerceCustomer.

DRecreate the data source that contains sales CRM contacts.

EAdd role assignments to grant access to marketing team members.

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Correct Answer: A, D, E

Question No. 5

You need to configure the out-of-the-box sentiment analysis model to run on survey response data.

Which two fields contain data that must be mapped to model input parameters? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

AEventRating

BCustomerNumber

CResponseDate

DResponseNumber

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Correct Answer: C

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