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Prepare for the Oracle Sales Business Process Foundations Associate Rel 2 exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
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The questions for 1z0-1108-2 were last updated on Apr 30, 2025.
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Gina has accepted a lead and conducted a series of interviews with the customer. Based on the interviews, she has concluded that this lead is not worth pursuing. Which action will Gina take now?
In Oracle CX Sales, a lead deemed unworthy after qualification is 'Retired' (D), removing it from active pursuit while retaining it for records. 'Reject the lead' (B) is less common terminology in Oracle, typically used pre-acceptance. 'Transfer the lead' (A) reassigns it, not applicable here. 'Escalate the lead' (C) seeks review, unnecessary for a dead-end lead. 'Convert the lead' (E) is for qualified leads. The answer (Ans: 4) aligns with Oracle's lead disposition process.
Beth is the Key Account Executive for Brands Inc. Bertha is the Sales Representative, Bobbie is the Marketing Analyst, and Bernice is the Marketing Director. Who is responsible for generating and analyzing campaign responses?
Generating and analyzing campaign responses is a marketing analytics task. 'Bobbie' (A), the Marketing Analyst, is responsible for tracking and interpreting campaign data. 'Beth' (B), the Key Account Executive, focuses on account strategy, while 'Bertha' (C), the Sales Representative, handles sales execution. 'Bernice' (D), the Marketing Director, oversees strategy, not detailed analysis. The corrected answer (Ans: 3 typo corrected to A) aligns with Oracle's marketing roles.
Which two life cycles are part of the Oracle CX Sales Business Process?
The Oracle CX Sales Business Process includes distinct life cycles. 'Creating' (A) likely refers to opportunity or solution creation (context-adjusted from typo 'Acts'), a core phase. 'Converting' (E) covers lead-to-opportunity conversion, a fundamental CX Sales process. 'Acquiring' (B) and 'Managing Leads' (D) are subprocesses within broader cycles, while 'Developing' (C) is vague and not a standard lifecycle term. The answer (Acts: 1-5, corrected to A, E) fits Oracle's lifecycle framework.
Which two statements are true about the lead qualification process?
In Oracle CX Sales, lead qualification uses structured tools. 'Lead qualification templates are a series of questions and responses that generate a lead score' (B) is true, as templates assess lead quality via scored criteria. 'Leads are analyzed by lead qualification templates' (C) is also true, describing how templates evaluate leads systematically. 'Lead qualification templates are the only method' (A) is false, as manual qualification is also possible. 'The lead rank determines the lead score' (D) is incorrect; lead score influences rank, not vice versa. The answer (Ans: 2, 3) matches Oracle's lead management framework.
Quotes may have one of four statuses. During which status might a Sales Manager be required to approve an out-of-policy discount?
In Oracle CX Sales, quote statuses include Created, Pending Review, Pending Customer Approval, and Approved. 'Pending Review' (C) is when a Sales Manager might approve an out-of-policy discount, as it's the internal review stage before finalization. 'Pending Customer Approval' (A) is post-internal approval, for customer sign-off. 'Created' (B) is too early, pre-review. 'Approved' (D) is post-approval, completed. The answer (Ads: 3) fits Oracle's quote approval process.
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