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A survey is sent to a customer via email.
How do you configure a solution to ensure the email Includes the case ID for the survey?
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You want your application to have consistent styling across portals. You want the
backgroundcolor of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes. Which attribute do you modify to set the background color?
During testing you notice that the Send case status email step does not send an email Which work Item do you create in Agile Workbench to address this issue?
On a service level, the passed deadline interval is measured from
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ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?
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