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CASM Exam Dumps and Practice Questions

Preview page 1 of 8 with real questions 1 to 5 from the full 40-question PeopleCert set.

PeopleCert CASM Dumps - Pass Certified Agile Service Manager V2.1 Exam in 2026

The PeopleCert CASM exam, also known as Certified Agile Service Manager V2.1, is part of the PeopleCert DevOps certification path. It is designed for professionals who want to strengthen their understanding of Agile Service Management and apply Agile thinking in service delivery environments. This certification matters because it validates practical knowledge of Agile concepts, Scrum practices, and continuous improvement in modern IT service management. For candidates aiming to prove their readiness with confidence, focused CASM dumps can be a valuable study aid.

Exam Topics Overview

# Exam Topics Sub-Topics Approximate Weightage (%)
1 Agile Concepts and Practices Iterative delivery, collaboration, adaptive planning 15%
2 Scrum Roles and Events Scrum roles, sprint events, team responsibilities 15%
3 Two Aspects of Agile Service Management Service management flow, Agile service support 14%
4 Agile Process Improvement Goals Efficiency gains, quality improvement, value delivery 14%
5 Continuous Process Improvement Feedback loops, incremental change, measurement 14%
6 Agile Manifesto Core Values Individuals and interactions, working solutions, customer collaboration 14%
7 Adapting Agile Thinking Mindset shift, practical adoption, service context application 14%

The exam tests how well candidates understand Agile principles and how those principles apply to service management situations. It also checks knowledge depth in Scrum, process improvement, and the Agile Manifesto, along with the ability to connect concepts to practical service delivery scenarios. Strong preparation should build both conceptual clarity and exam readiness so you can answer questions accurately and manage time effectively.

Actual PeopleCert CASM Exam Questions

Question 1

Which event includes activities such as creating and updating policies, identifying stakeholders, and drafting communication plans?

Correct answer: C

The Kickoff Meeting sets the foundation for a project or process by addressing overarching policies, stakeholders, and communication strategies.

A . Incorrect. Sprint Planning focuses on defining the Sprint Goal and selecting backlog items for the Sprint.

B . Incorrect. The Sprint Retrospective reviews team performance and identifies improvement areas, not initial setup activities.

C . Correct. The Kickoff Meeting ensures alignment on policies, stakeholders, and communication plans.

D . Incorrect. A Strategic Sprint is not a formal Scrum event.


Agile Project Management: Kickoff meeting guidelines.

Question 2

Which of the following are NOT included in a Sprint Review?

Correct answer: C

The Sprint Review focuses on inspecting the increment and adapting the backlog, not on identifying improvement actions for the team.

A . Correct. Discussions on successes are part of the Sprint Review.

B . Correct. Challenges faced during the Sprint are addressed in the Sprint Review.

C . Incorrect. Reflection on what to do differently is a key focus of the Sprint Retrospective, not the Sprint Review.

D . Correct. Reviewing the state of the backlog is a central activity in the Sprint Review.


Scrum Guide 2020: Sprint Review and Retrospective distinctions.

Question 3

Which event marks the beginning of a Sprint in Scrum?

Correct answer: A

In Scrum, Sprint Planning is the event where the team collaborates to define the Sprint Goal and decide which items from the Product Backlog will be worked on during the Sprint. This marks the formal beginning of the Sprint.

A . Correct. Sprint Planning kicks off the Sprint by setting its goals and scope.

B . Incorrect. 'Sprint Start' is not an official Scrum term.

C . Incorrect. Sprint Review happens at the end of the Sprint to inspect the increment.

D . Incorrect. The Daily Scrum occurs every day during the Sprint but does not mark its start.


Scrum Guide 2020: Sprint Planning

Question 4

What is a value stream?

Correct answer: C

A value stream is a series of steps or activities that an organization undertakes to deliver value to a customer, starting from the initial request to the final delivery of a product or service. It represents the end-to-end flow of value and includes all tasks necessary for the creation and delivery of the product or service, regardless of whether they are performed by development teams, operations, or other departments.

Option Analysis:

A . Incorrect. While agility involves doing something as and when needed, this doesn't define a value stream.

B . Partially correct but too narrow. A value stream encompasses more than just development and deployment; it includes all activities related to delivering customer value.

C . Correct. This encapsulates the end-to-end activities from customer request to delivery, which aligns with the value stream concept in Lean and Agile practices.

D . Incorrect. This defines 'value' in IT services, not the concept of a value stream.


Lean Thinking by James P. Womack and Daniel T. Jones

SAFe Framework: Understanding Value Streams

ITIL 4: Managing Professional - High-Velocity IT, which includes value streams as part of ITSM evolution.

Question 5

At which event does the Team typically discuss their velocity and capacity?

Correct answer: C

The Practice Planning (or Sprint Planning in Scrum) event involves evaluating the team's velocity (historical delivery rate) and capacity (available resources) to determine what work can be committed to during the upcoming iteration.

A . Incorrect. The Sprint Review focuses on inspecting the increment and updating the backlog, not discussing velocity or capacity.

B . Incorrect. The Sprint Retrospective evaluates team performance but does not plan future work.

C . Correct. Velocity and capacity discussions occur during Practice/Sprint Planning to ensure realistic commitments.

D . Incorrect. The Process Startup (Daily Scrum equivalent) is a short status meeting and does not focus on capacity or velocity.


Scrum Guide 2020: Sprint Planning.

Unlock all PeopleCert CASM questions

Full exam access, validated answers, and unlimited practice with no download limits.

How QA4Exam.com Helps You Pass

QA4Exam.com offers CASM Exam PDF material with actual questions and answers, plus an Online Practice Test designed to support focused preparation for the PeopleCert CASM exam. The PDF helps you review up-to-date questions and verify your answers before the real test. The practice test gives you a real exam simulation, so you can build confidence and improve time management under test conditions. Together, these resources help you study smarter, identify weak areas, and aim for a first-attempt pass. If you want a practical way to prepare for Certified Agile Service Manager V2.1, QA4Exam.com provides a clear path.

Frequently Asked Questions

1. What is the PeopleCert CASM exam?

CASM is the Certified Agile Service Manager V2.1 exam from PeopleCert. It focuses on Agile Service Management, Scrum, and continuous improvement concepts.

2. Is this exam part of the PeopleCert DevOps certification path?

Yes, the PeopleCert CASM certification belongs to the PeopleCert DevOps certification path.

3. Can I pass CASM with only braindumps?

Braindumps alone are not the best approach. You should use them with topic review and practice so you understand the concepts behind the answers.

4. Do I need hands-on experience to prepare for CASM?

Hands-on experience can help, but candidates can still prepare effectively by studying the exam topics, reviewing questions and answers, and practicing regularly.

5. How can QA4Exam.com help me pass on the first attempt?

QA4Exam.com provides an Exam PDF and an Online Practice Test that help you review verified answers, simulate the real exam, and improve time management before test day.

6. Are the QA4Exam.com questions and answers updated?

The preparation materials are presented as up-to-date questions and verified answers to support current exam preparation.

7. What format do the QA4Exam.com CASM dumps and practice test use?

The offer includes an Exam PDF with questions and answers and an Online Practice Test for interactive exam-style preparation.