Most Recent PeopleCert ITIL-4-Specialist-High-velocity-IT Exam Dumps

Prepare for the PeopleCert ITIL 4 Specialist: High-velocity IT Exam exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the PeopleCert ITIL-4-Specialist-High-velocity-IT exam and achieve success.

The questions for ITIL-4-Specialist-High-velocity-IT were last updated on May 4, 2025.

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Question No. 1

An organization in a highly-regulated industry is considering adopting agile practices. The management team is concerned with maintaining compliance to regulatory requirements while empowering teams at every level to make key decisions.

Which approach would MOST LIKELY help the company overcome this challenge?

AReview and update operational policy documents to make reference to agile practices, and initiate a training programme to highlight the benefits of these practices

BEstablish an operating model for teams and individuals to understand their scope of control,and the types of decisions they can make

CAssess how competitors approach decision-making, and create a business case that highlights the return on investment from agile practices

DMap strategic objectives to operational metrics, so that all teams understand how their work impacts the organization's compliance to regulatory requirements

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Correct Answer: B

Question No. 2

A manager often focuses on avoiding risk, and blames staff when things go wrong. The manager also does not listen to suggestions and allow experimentation. This has resulted in a lack of innovation in the manager's team, and several of the team's senior members have left the organization.

Which behaviours from safety culture would allow this manager to increase innovation and retain more staff?

1. Focus on inclusion and ignore toxic relationships

2. Treat failures as improvement opportunities

3. Encourage continual organizational learning

4. Encourage collaboration and discourage conflict

A2 and 3

B1 and 4

C1 and 2

D3 and 4

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Correct Answer: A

Question No. 3

An IT department is working with the organization's marketing team to introduce a new set of analysis tools. Having read articles in the media about these tools, the marketing team has high hopes. Because the tools are being introduced using a phased implementation approach, the representatives of the two teams are struggling to agree on service level targets.

How can the 'collaborate and promote visibility' guiding principle be applied to this situation?

ABy being transparent about constraints and managing expectations

BBy focusing only on technical performance indicators

CBy deferring implementation until all conflicts are resolved

DBy prioritizing the marketing team's expectations over all others

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Correct Answer: A

Question No. 4

An organization is evaluating the advantages and disadvantages of replacing its legacy information systems with cloud-based services as part of its strategic plan. The market is extremely competitive, so the organization wants to ensure that all factors are considered.

Which technique would allow this organization to BEST understand the external factors that could influence this decision?

AThe Cynefin framework

BPESTLE analysis

CSWOT analysis

DPorter's Five Forces

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Correct Answer: B

Question No. 5

Which BEST describes the primary role of a governing body?

ATo develop and regularly review IT measurements and metrics

BTo establish and regularly review the goals cascade throughout the organization

CTo establish and regularly review the effectiveness of risk management and internal controls

DTo annually review and approve IT projects to maximize business value

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Correct Answer: C

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