PMI PMI-ACP Dumps - Pass the PMI Agile Certified Practitioner Exam in 2026

Agile values active stakeholder collaboration and transparency. The best way to address stakeholder concerns is to engage them directly in the feedback loop. The PMI Agile Practice Guide (Section 7.2: Stakeholder Engagement) and Mike Griffiths' PMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement) both recommend inviting stakeholders to iteration reviews or demos to provide updates and gather feedback.

Option C is correct: inviting the regional sales manager to the review fosters transparency and collaboration.

Option A and B dismiss valid stakeholder input, which goes against agile principles.

Option D is overly cautious and does not proactively resolve the issue.

The correct answer is D -- Encourage self-organization by communicating the importance of a collaborative approach in decision making about the requirements.

Agile teams thrive on collaboration and shared ownership. When conflicts arise between stakeholders and team members, the project manager (or Scrum Master) acts as a facilitator to encourage respectful discussion and team-driven decisions. Agile emphasizes self-organization, transparency, and frequent collaboration between customers and teams.

From the PMI Agile Practice Guide:

''Agile encourages ongoing stakeholder engagement and collaborative decision making. The Agile leader helps teams self-organize and resolve issues through direct communication and mutual respect.''

(PMI Agile Practice Guide, Section 4.2 -- Stakeholder Engagement)

Mike Griffiths explains:

''Agile promotes co-creation. The project manager's role is to facilitate dialogue, not dictate requirements. The best outcomes come from collective decisions aligned with value.''

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 3 -- Stakeholder Engagement)

Other options explained:

A contradicts Agile principles of team and stakeholder collaboration.

B gives unilateral authority to the customer, which can disrupt team ownership.

C excludes the team from the conversation, weakening transparency.

Answe r: D

Effective stakeholder engagement starts with shared understanding and agreement on goals and requirements. The PMI Agile Practice Guide (Section 7.2 Stakeholder Engagement) emphasizes the need to collaborate with stakeholders early and often, especially on prioritization and epic-level expectations.

Mike Griffiths in the PMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement) underscores that misunderstandings are reduced when all parties are aligned on what 'done' means, and epics and requirements are collaboratively defined.

Option A is correct: agreement and shared understanding reduce misalignment and conflict.

Option B introduces unnecessary delays in planning.

Option C is useful but insufficient if initial requirements are misunderstood.

Option D may help in contract terms but doesn't solve day-to-day misalignment.

The correct answer is B -- Social awareness. Social awareness includes recognizing and respecting diversity, empathy, and being sensitive to cultural and interpersonal dynamics. It's essential for fostering inclusion and trust in diverse agile teams.

From the PMI Agile Practice Guide:

''Social awareness includes being mindful of others' emotions, needs, and concerns. Agile leaders use empathy and active listening to promote a culture of inclusiveness.''

(PMI Agile Practice Guide, Section 4.3 -- Agile Leadership Skills)

Mike Griffiths reinforces:

''High-performing agile teams are inclusive. Leaders demonstrate social awareness by recognizing differences and adapting their behavior to support psychological safety and mutual respect.''

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 -- Team Performance)

Incorrect options:

A is more externally focused.

C is necessary but not specific to handling team diversity.

D is general and doesn't address interpersonal sensitivity.

Answe r: B

The correct answer is C -- Use class of service. In Kanban, the Class of Service (CoS) model is a key technique for prioritization and flow management. It helps teams decide which work items should be expedited, delayed, or treated as standard. Using CoS enables teams to handle tasks based on urgency, business value, and risk.

From PMI Agile Practice Guide:

''Classes of service define the rules by which work is selected, prioritized, and delivered. They help make prioritization policies explicit and transparent to stakeholders and team members.''

(PMI Agile Practice Guide, Section 5.4 -- Kanban and Flow-Based Approaches)

From Mike Griffiths' PMI-ACP Exam Prep Book:

''Class of service models---such as 'Expedite', 'Fixed Delivery Date', 'Standard', or 'Intangible'---allow teams to prioritize tasks by business value, risk, and urgency. This is particularly useful in Kanban systems where items flow continuously.''

(Mike Griffiths, Chapter 3 -- Value-Driven Delivery / Kanban Practices)

Option A (involving the product owner) is more applicable to Scrum teams; Kanban teams often have shared ownership of flow.

Option B (reviewing WIP limits) affects flow but doesn't guide task prioritization.

Option D (measuring lead time) helps with process analysis but not immediate prioritization.

Answe r: C