Most Recent Salesforce CRT-101 Exam Dumps

Prepare for the Salesforce Prepare for your Administrator Certification Exam exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Salesforce CRT-101 exam and achieve success.

The questions for CRT-101 were last updated on Apr 21, 2026.

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Question No. 1

An Administrator wants to trigger a follow-up task for the opportunity owner when they close an

opportunity as won and another task after 60 days to check in with the customer.

which two automation tools should the administrator use?

Choose 2 answers

Aprocess builder

Bworkflow Rule

CField Update

DOutbound Message

Show Answer

Correct Answer: A, C

Process builder can be used to create a record-triggered flow that executes when an opportunity is closed as won and creates a follow-up task for the owner. Field update can be used to update a date field on the opportunity that can be referenced by a time-dependent workflow rule to create another task after 60 days. Reference: https://help.salesforce.com/s/articleView?id=sf.process_which_tool.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.workflow_time_action_considerations.htm&type=5

Question No. 2

An administrator Creates a custom text area field on the Account object and adds it to the service

team's page layout. The services team manager loves the addition of this field and wants it to appear

in the highlights panel so that the services reps can quickly find it when on the Account Page

How should the administrator accomplish this?

ACreate a new page layout and a new section titled highlights panel.

BIn the Account object manager, create a custom compact layout.

CFrom the page layout editor, drag the field to the highlights panel.

DMake the field required and move it to the top of the page.

Show Answer

Correct Answer: B

Compact layouts determine which fields appear in the highlights panel on record pages and in the Salesforce mobile app. To create a custom compact layout, go to the Account object manager and select Compact Layouts from the sidebar menu. Then click New and add the desired fields to the layout. Reference: https://help.salesforce.com/s/articleView?id=sf.compact_layouts_create.htm&type=5

Question No. 3

An administrator has been asked to change the data type of an auto number to text field.

What should the administrator be aware of before changing the field?

AExisting field values will remain unchanged.

BExisting field values will be Converted.

CExisting field values will be deleted.

DExisting auto number field to Text is prevented.

Show Answer

Correct Answer: D

One thing that an administrator should be aware of before changing an auto-number field to text field is that this change is prevented by Salesforce; it cannot be done because it would cause data loss and inconsistency. Auto-number fields are fields that automatically assign unique numeric values to each record; they cannot be changed to text fields because text fields do not have this functionality and may allow duplicate or invalid values. Existing field values remaining unchanged, being converted, or being deleted are not things that would happen before changing an auto-number field to text field because this change cannot happen at all. Reference: https://help.salesforce.com/s/articleView?id=sf.fields_about_auto_number.htm&type=5

Question No. 4

The administrator at Cloud kicks deleted a custom field but realized there is a business unit

that still uses the field.

What should an administrator take into consideration when undeleting the field?

AThe field needs to be re-added to reports.

BThe field history will remain deleted.

CThe field needs to be restored from the recycle bin.

DThe field needs to be re-added to page Layouts.

Show Answer

Correct Answer: B

When an administrator deletes a custom field, Salesforce moves it to the deleted fields list for 15 days, during which time it can be undeleted or erased permanently. If the administrator undeletes the field within 15 days, most of its properties and data are restored, except for its field history data, which remains deleted and cannot be recovered. Reference: https://help.salesforce.com/s/articleView?id=sf.custom_field_delete.htm&type=5

Question No. 5

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

AFilter by a single shipment record type in the list view.

BInclude the Shipments tab on the app's navigation bar.

CSplit views are only available on standard objects.

DAdd the Manage List Views permission for support users.

Show Answer

Correct Answer: C

Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5

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