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Which corrective action should an admin take after noticing an error on a posted invoice?
Upon noticing an error on a posted invoice, the recommended corrective action is to use the 'Cancel and Rebill' feature. This process allows an admin to roll back the invoice to its state before the most recent billing cycle, enabling the correction of errors on the invoice record. This functionality is applicable to both draft and posted invoices, providing a way to address issues such as missing invoice lines or incorrect billing details. After canceling and rebilling, the admin can correct the order as needed and proceed to create and post a new invoice, ensuring the accuracy of billing records.
A Revenue Cloud Customer has posted a cash payment that was created on Account A by
mistake. What are the steps to apply this to the correct invoice on Account B?
Universal containers recently migrated legacy contracts and subscriptions into salesforcein order to facilitateamendments and renewals in CPQ.however,sales users are gettingthe 'attempt to de-reference a null object' error when amending the legacy contract.Whatis the most likely cause for the error?
In Salesforce CPQ, when amending legacy contracts, encountering the 'attempt to de-reference a null object' error often points to issues with the underlying data structure of the migrated contracts and subscriptions. This error typically occurs when required fields are not present or are incorrectly populated, leading to null references in the system's code. It's essential to ensure that all necessary fields on legacy contracts and subscriptions are correctly filled in to support amendments in Salesforce CPQ. This might involve reviewing and correcting the data migration process to ensure that all required fields are accurately populated and that the data integrity is maintained.
Which is the correct sequence of evaluation events for a price rule,quote calculator plugin
(QCP) and CPQ package pricing engine?
The correct sequence of evaluation events for a price rule, quote calculator plugin (QCP), and CPQ package pricing engine is as follows:
Internal Initialization:This is the first step where the system prepares for the calculation process.
On Initialization:At this stage, any price rules that are set to trigger 'On Initialization' are run.
Calculate Formulas:The system evaluates formula fields.
Before Calculate:Any price rules that are set to trigger 'Before Calculate' are run.
Calculate Quantities:The system calculates quantities, for example, bundle components.
On Calculate:Any price rules that are set to trigger 'On Calculate' are run.
Price Waterfall Calculation:The system calculates out-of-the-box pricing tools such as block pricing, discount schedules, etc.
After Calculate:Any price rules that are set to trigger 'After Calculate' are run1.
https://help.salesforce.com/s/articleView?id=000388745&language=en_US&type=1
Which three documents help a revenue cloud consultant better understand the client's
Revenue Cloud Project requirements before speakingfor the first time in a scopingsession?
These are three documents that can help a revenue cloud consultant gain a better understanding of the client's business model, value proposition, pricing strategy, and approval process before engaging in a scoping session.
1: This article explains how to create a professional proposal for customers using Salesforce CPQ.
3: This article explains how to create and manage approval processes in Salesforce Revenue Cloud.
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