Most Recent SAP C_C4H63_2411 Exam Dumps

The SAP Customer Data Platform is designed to manage customer data across different levels of organization. A tenant represents an instance of the platform provisioned for an organization, and within this tenant, multiple workspaces can be created. These workspaces serve as separate environments for development and production purposes. Additionally, a business unit, which is a logical partition within a workspace, can also contain multiple workspaces, allowing for further segmentation and management of customer data within the same organizational unit.

Reference= This relationship is outlined in the SAP Customer Data Platform documentation available on the SAP Help Portal, which provides comprehensive information on the configuration and management of tenants, workspaces, and business units12.

The SAP Customer Data Platform supports the implementation of family customer accounts through the use of groups and relationships. This approach allows for the creation of a unified view of customer contacts, associated accounts, and the relationships within these accounts. By leveraging this structure, organizations can gain enriched, real-time insights into their customer base, which is essential for driving growth and providing a customer-centric experience.

Reference= This information is corroborated by the SAP Community article discussing the use of the SAP Customer Data Platform for B2B use cases, which outlines the importance of understanding customer relationships and the benefits of having actionable data1.

The SAP Customer Data Platform ingests data from various source applications to build a coherent view of the customers. It defines a customer schema to create a common data model for all incoming customer data. Events are also a part of the data ingestion process, as they represent the actions taken by customers and are crucial for creating a complete customer profile.Reference=SAP Customer Data Platform | SAP Help Portal,How does SAP Customer Data Platform do it? - SAP Learning

In order to send data from the SAP Customer Data Platform to a target system, you need to configure 'Actions'. Actions are a part of the outbound integration capabilities of the SAP Customer Data Platform. They are used to define the specific operations that should be performed with the data, such as sending it to a target system. This is done by configuring the action to connect to the target system's API, defining the data payload, and specifying when the action should be triggered.The SAP Customer Data Platform allows for the creation of custom actions or the use of pre-built actions for common tasks1.

Reference= The explanation provided is based on the information available in the SAP Help Portal documentation for the SAP Customer Data Platform

When importing primary customer residential address data into SAP Customer Data Platform using the console, you should update the profile customer schema.This involves defining a customer schema to create a common data model for all incoming customer data, which allows for the coherent view of customers by unifying data from various sources1.

Reference= The procedure for updating the profile customer schema is detailed in the SAP Help Portal documentation under the section 'Configuration Customer Schema'1.