Most Recent ServiceNow CIS-HAM Exam Dumps

The Normalization statuses are the indicators of how well the hardware and consumable models are standardized and normalized in the model catalog and the CMDB. The Normalization statuses are:

Manufacturer Normalized: The model has been normalized with the manufacturer name and the product name, but not the model number or the device type. For example, Dell Latitude.

Match Not Found: The model has not been normalized because no matching model was found in the Hardware Asset Management Content Service. For example, ABC XYZ.

Partially Normalized: The model has been normalized with the manufacturer name, the product name, and the model number, but not the device type. For example, Dell Latitude E7450.

Normalized: The model has been fully normalized with the manufacturer name, the product name, the model number, and the device type. For example, Dell Latitude E7450 (Laptop).

Manually Normalized: The model has been manually updated by the user with the normalization content, such as the manufacturer name, the product name, the model number, and the device type. For example, HP Pavilion 15 (Laptop).

New: The model has been created and has not yet run through the normalization process. For example, Lenovo ThinkPad T490.

Normalization status for enterprise models, which describes the normalization statuses for enterprise models and how they are used to track the normalization progress and results.

Hardware Model Normalization, which explains how to normalize the details of the hardware and consumable models using the Hardware Model Normalization Content Service.

Hardware normalization is a process that standardizes the data of hardware and consumable models by using the United Nations Standard Products and Services Code (UNSPSC) and a set of rules12.

Normalization can be performed manually or automatically on models in the model catalog12.

If a model has been normalized, it will have a check mark in the Normalized column in the model list1.

To revert the normalization of a model, you can use the Revert Normalization UI action, which is available on the model form13.

The Revert Normalization UI action will restore the original values of the model attributes that were changed by the normalization process13.

The Revert Normalization UI action will also clear the Normalized check mark and the Normalization Source field on the model form13.Reference:Work with hardware normalization - ServiceNow - Now Support,Hardware Asset Management builds onCore Asset Management - ServiceNow,Automation Simplifies Hardware Asset Management - ServiceNow Blog,Product Documentation | ServiceNow

According to the ServiceNow Hardware Asset Management documentation, a loaner asset is a temporary asset that is provided to a user for a specific period of time, such as when their primary asset is being repaired or replaced1.Users can request loaner assets from the Service Catalog, where they can select the type, quantity, and duration of the loaner asset they need2.If the requested asset is not available in the local stockroom, the request is wait-listed until the asset becomes available3. Users may request loaner assets even when the requested asset is not available in the local stockroom because the wait-listed loaner asset requests provide visibility to the demand for loaner orders. This visibility helps the asset managers to plan and optimize the loaner asset pool, as well as to identify and address any gaps or bottlenecks in the loaner asset fulfillment process.

The other options are not correct because:

The request does not create an automatic transfer order to move assets from a warehouse with in stock assets. Transfer orders are created manually by the stock manager to move assets between stockrooms.

The wait-listed loaner asset requests do not provide visibility to streamline internal transfer order flows. Transfer order flows are managed by the stock manager using the Transfer Order Management module.

The request does not automatically create a purchase order to obtain the assets from a vendor. Purchase orders are created manually by the procurement manager to order assets from vendors.

ServiceNow Hardware Asset Management: Loaner Asset Requests

ServiceNow Hardware Asset Management: Request a loaner asset

ServiceNow Hardware Asset Management: Waitlist a loaner asset request

[ServiceNow Hardware Asset Management: Asset Reservations and Loaner Asset Requests]

[ServiceNow Hardware Asset Management: Transfer orders]

[ServiceNow Hardware Asset Management: Transfer Order Management]

[ServiceNow Hardware Asset Management: Purchase orders]

A transfer order is a record of all asset transfers that happen to and from company-owned stockrooms1.A transfer order can have one or more transfer order lines, which represent the individual assets or asset models that are being transferred2.

A transfer order line can have one or more transfer order tasks, which are the actual work items that need to be performed to complete the transfer, such as packing, shipping, receiving, and unpacking2.

The structure of a transfer order is shown in the following diagram2:

Transfer Order

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+-- Transfer Order Line 1

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| +-- Transfer Order Task 1.1

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| +-- Transfer Order Task 1.2

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+-- Transfer Order Line 2

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+-- Transfer Order Task 2.1

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+-- Transfer Order Task 2.2