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Most Recent ServiceNow CIS-SP Exam Dumps

 

Prepare for the ServiceNow ServiceNOW Certified Implementation Specialist - Service Provide exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the ServiceNow CIS-SP exam and achieve success.

The questions for CIS-SP were last updated on May 1, 2025.
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Question No. 1

What type of detailed results or actions are included in the domain audit?

Choose 3 answers

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Correct Answer: C, D, E

A domain audit in ServiceNow is a comprehensive review process that includes various actions and results to ensure the integrity and proper functioning of domain-separated environments1. The detailed results or actions included in a domain audit typically encompass:

* Records or configurations affected : The audit identifies which records or configurations have been impacted by any issues. This includes changes to the operating system, applications, or devices, and is crucial for tracking system operations and use2.

* Recommended actions to remedy errors and warnings (D): The audit provides recommendations for corrective actions to address any identified errors and warnings. This is part of the audit management process, where continuous monitoring using indicators and CMDB evidence helps in building or editing pre-built workflows for audit engagements, control or risk assessments, and remediation3.

* Ability to re-run the audit (E): After addressing the issues, the audit can be re-run to verify that the errors have been resolved and that the domain is functioning correctly. This ensures ongoing compliance and security within the ServiceNow environment2.

Incorrect user domain logins (A) and escalating errors as incidents (B) are not typically included in the domain audit results or actions. Instead, these aspects are more related to the operational monitoring and incident management processes within ServiceNow2.


Question No. 2

When configuring a shared process, to avoid updating a global process a developer should:

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Correct Answer: C

When configuring a shared process in ServiceNow, it's important to ensure that the global process is not inadvertently updated. To avoid this, a developer should change to a process domain such as TOP. This is because the TOP domain is the highest level in the domain hierarchy and allows for the creation of shared processes that can be used by all subdomains without affecting the global domain. This approach aligns with best practices for maintaining clear separation between global processes and those that are domain-specific, ensuring that any modifications are contained within the intended scope.

The ServiceNow documentation on domain separation and best practices for developers emphasizes the importance of understanding the domain hierarchy and selecting the appropriate domain when making changes to shared processes. By working within a process domain like TOP, developers can leverage the benefits of domain separation to manage data, processes, and administrative tasks in a multi-tenant environment effectively.

For further details and guidelines on domain separation and process configuration, ServiceNow provides extensive documentation and resources for developers, which can be found on their official support and learning portals


Question No. 3

Which role restricts access and allows for managing items in a domain-separated catalog?

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Correct Answer: D

The role domain_catalog_admin is specifically designed to manage items within a domain-separated catalog in ServiceNow. This role restricts access and allows for the management of catalog items, ensuring that only users with the appropriate permissions can make changes within their designated domain. This is crucial for maintaining data privacy and integrity across different domains, especially in environments where multiple customers or departments are served by a single ServiceNow instance.


* ServiceNow Domain Separation and Service Catalog1

* ServiceNow Product Documentation on Domain Separation2

Question No. 4

The system automatically sets which field when an administrator attempts to modify a policy, application, or module that belongs to another domain higher in the hierarchy?

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Correct Answer: D

When an administrator attempts to modify a policy, application, or module that belongs to another domain higher in the hierarchy, the system automatically sets the sys_domain_owner field. This field ensures that the ownership of the record is correctly attributed to the domain that originally created or owns the record, maintaining the integrity and separation of data across different domains.


* ServiceNow Domain Separation - Advanced Concepts and Configurations

* Understanding Domain Separation - Basics

Question No. 5

Which of the following is a good practice to allow Service Providers to view all customer data?

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Correct Answer: A

Setting up a domain contains relationship is a good practice to allow Service Providers to view all customer data. This approach leverages ServiceNow's domain separation capabilities, which enable data segregation and access control across different domains. By configuring a domain contains relationship, you can ensure that Service Providers have the necessary visibility into customer data while maintaining proper data governance and security.


* ServiceNow Domain Separation Documentation

* ServiceNow Knowledge Base Article

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