Most Recent Avaya 78950X Exam Dumps

Prepare for the Avaya Contact Center Select Implementation and Maintenance Exam exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Avaya 78950X exam and achieve success.

The questions for 78950X were last updated on May 2, 2025.

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Question No. 1

Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?

ACCT

BCCMS

CCCMM

DCCMA

Show Answer

Correct Answer: C

Question No. 2

Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.

What is causing this problem?

ANo agents are logged into any ACCS skillsets.

BThe control directory number is not acquired.

CThe master script is not activated.

DThe IP Office Short Code is not configured under the IP Office Server node.

Show Answer

Correct Answer: A

Question No. 3

Which three tools can be used to show the status of the SIP extension used for calls that are not arriving at the Avaya Contact Center Select (ACCS)? (Choose three.)

AWindow Event Viewer

BACCS SGM Management Client

CIP Office System Monitor Tool

DIP Office Web Manager

EIP Office System Status Application

Show Answer

Correct Answer: A, C, D

Question No. 4

For which operation is the Outbound Mail Handler component of the Email Manager responsible?

ARetrieving email messages from the corporate email server

BSaving email attachments to the appropriate folder

CApplying the rules engine to determine what skillset to queue the contact to

DLogging into the corporate email server and sending the auto-reply

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Correct Answer: C

Question No. 5

To reduce implementation time, the partner has prepared the customer/partner supplied server in advance, and plans to complete the configuration at the customer's site. The partner has pre-installed Windows, and the Avaya Contact Center Select (ACCS) software, but without running the ignition

Which deployment type does this represent?

ASoftware Appliance option

BHardware Appliance option

CDVD option

DTrunkey option

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Correct Answer: D

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